Endpoint Summary

db-prod-01.example.edu is the primary production database server, running SQL Server 2022 Enterprise. It hosts the Banner ERP database and the Student Information System database — the two most critical data stores in the institution’s IT environment.


System Details

PropertyValue
Hostnamedb-prod-01.example.edu
IP Address10.0.1.20
Operating SystemWindows Server 2022 Datacenter
vCPUs16
RAM128 GB
Storage200 GB SSD (OS) + 4 TB NVMe SAN (data) + 2 TB NVMe SAN (TLog)
SQL Server VersionSQL Server 2022 Enterprise (CU12)
HypervisorVMware vSphere 8 (ESXi host: esxi-prod-01)
Data CentreData Centre A, Rack 10, Unit 4
High AvailabilityAlways On Availability Group with db-prod-02.example.edu

Databases Hosted

DatabaseApplicationSizeRPO
BANPRODEllucian Banner ERP420 GB15 min
SISPRODStudent Information System180 GB15 min
REPORTINGInstitutional Reporting Data Mart95 GB1 hr

High Availability

db-prod-01 is the primary node of a SQL Server Always On Availability Group. db-prod-02.example.edu is the synchronous secondary. Automatic failover is configured for all three databases with a target RTO of under 30 seconds.


Monitoring

  • SQL Server monitoring: SolarWinds Database Performance Analyzer
  • OS/VM monitoring: Prometheus + Grafana (monitoring.example.edu)
  • Alert routing: PagerDuty (Database Operations on-call)

Maintenance Window

Patching and restarts are scheduled Weekly [Sunday: 1:00 AM–3:00 AM]. During patching, the AG fails over to db-prod-02; application downtime is expected to be under 60 seconds per failover.


Backup

Backup TypeScheduleRetentionDestination
FullWeekly (Sun 1:00 AM)4 weeks\\backup-nas\db-prod\full\
DifferentialDaily (2:00 AM)7 days\\backup-nas\db-prod\diff\
Transaction LogEvery 15 min3 days\\backup-nas\db-prod\tlog\

Off-site replication of all backups to DR storage occurs within 2 hours of local backup completion.


Contacts

RoleContact
DBA Teamdb-ops@example.edu
System ownersandra.okafor@example.edu
P1 escalationext. 5555